Lead Recycling from Josh VonHauger on Vimeo.

The Call Center Application Suite features a Leads Recycling function for outbound campaign configuration. This feature allows for leads to be recycled based on certain status such as max number of attempts, busy, no answer, or any other disposition at specific time intervals.

A starting point to understanding the features and their benefits is by beginning with an understanding of the types of lead sources before configuring outbound campaigns.